I got A zune a while back because my first ipod went out after a month so i tried the zune because it played mp4 and wmv not just mp4 my first experiance with the zune software was INCOMPATABLE WITH VISTA! after that i used my old computer and to my supprize false advertising doesnt play mp4 it has to convert it witch can take about 2 hours for a 10 minute clip so after a month the zune wouldnt charge or sync so i exchanged it for another one and after another month the zune would turn on only when pluged into a power source so after that i went back to ipods lasted around 4 months then it got stolen so my friend had an old zune that because of its design the battery expands and causes the screen to crack microsoft said must have steped on it or something like that so he gave it to me since my ipod was stolen so i replaced the screen and it worked fine but it still doesnt support macs so i have to install it on windows downgraded from vista since then xp mce sp2 so an hour after installing the software syncing some i added more and clicked start sync and the bluescreen of death poped up so i had to reinstall windows after reinstalling windows and software i installed an applicaton from microsoft that allows games on the zune i tryed that and the program said no zune software installed please download from zune.net tryed that again still didnt work

all together its poorly designed software sucks and it has forced updating

good job microsoft i have lost confidence with you on all levels
vista zune office you have convinced me apple is better
in all ways