Very nice - I've had my 80GB Zune for a little over a year now, and it's still running perfectly after months of constant use.

The Zune software is a bit clunky, but I really only use it to put music on the Zune, takes maybe ten minutes at a time.

I'd been an iPod user up until I bought my Zune, got the 5G Video iPod on launch... the headphone jack died just less than a year after that. I then had to go to the nearest Apple Store and convince the pompous douches at the "Genius" Bar that it wasn't a user error, that it couldn't take the constant use, which they wouldn't believe, because Apple products can never fail. Hours of haggling, and nudging, and putting up with the overpowering stench of patchouli. This happened with every iPod I owned.
On the third occasion, they convinced me to get a refurbished model, saying that my warranty had expired and that buying the refurb would give me a year's warranty. On the third, they convinced me to upgrade to the 6G, claiming that my warranty had expired two months prior, and that the headphone jack issue was solved in the 6G. Of course, the headphone jack still died, at which point I gave up, sold the iPod, and got my Zune.

I've yet to see how Microsoft's tech support fairs in comparison to Apple's, my Zune hasn't had a single problem yet, but, honestly, anything could beat the yearly Genius Bar trips.

I don't have the 80GB one but the 120GB one. No difference really, they are both black and mine has larger space. So...Ya

I have owned a huge variety of mp3 players including ipod, sansa, creative, archos, iriver and many more. This one is the Best! zune pwn's ipod!