User User name Password  
   
Friday 4.7.2008 / 11:30 AM
Search:        In English   Suomeksi   På svenska
afterdawn.com > news > ex-comcast customers just want to know what the limits are
Show topics
News
News

Ex-Comcast customers just want to know what the limits are

9 September 2007 6:44 by Rich "vurbal" Fiscus | 47 comments

Ex-Comcast customers just want to know what the limits are Some former Comcast customers would like to know how much bandwidth is too much. Even after having their internet service disconnected for excessive downloading, the cable company won't reveal at what point they crossed the line.

Bob Williams, director of HearUsNow.org, a consumer Web site run by Consumers Union, said the vagueness of Comcast's rules is "unfair and arbitrary."

"They're cutting service off to the people who want to use it the most," he said.

Just last month, Comcast spokesman Charlie Douglas said in an interview that the company contacts subscribers to work out bandwidth use issues, but Sandra Spalletta believes their communication is lacking in important details. She says "You have no way of knowing how much is too much," referring to her family's experience earlier this year. In March she received a letter from Comcast warning her to cut bandwidth use or lose their service. Despite cutting back, her service was disconnected anyway.

"You want to think you can rely on your home Internet service and not wake up one morning to find it turned off," said Spalletta, who filed a complaint with the Montgomery County Office of Cable and Communication Services. "I thought it was unlimited service."

Source: The Washington Post

Permalink to this article

Get AfterDawn's news to your favourite feed reader! Share this story with your friends!
 

 
Related articles:

  • Comcast invests in P2P streaming startup (20 May 2008)
  • Comcast considers official limits on downloads (7 May 2008)
  • FCC chairman ready to take on ISPs over net neutrality (25 February 2008)
  • Comcast defends BitTorrent blocking in response to FCC (13 February 2008)
  • CES 2008: FCC chairman promises investigation of complaints against Comcast (9 January 2008)
  • EFF details evidence of Comcast traffic management (29 November 2007)
  • Canadian ISP admits limiting P2P traffic (5 November 2007)
  • FCC complaint filed against Comcast regarding "network management" (3 November 2007)
  • Comcast employees put in the middle of traffic shaping debate (29 October 2007)
  • Senators urge committee chairman to hold Net Neutrality hearing (26 October 2007)
  • Comcast P2P filtering energizes Net Neutrality debate (26 October 2007)
  • Comcast P2P traffic filtering confirmed (19 October 2007)
  • DoJ says net neutrality is a bad choice for consumers (7 September 2007)
  • Comcast denies filtering Bittorrent traffic (22 August 2007)
  • Comcast talks about 150 Megabit Cable technology (10 May 2007)
  •  

    « Previous news article
    Dolby chooses Philips watermarking technology for digital cinema
    Next news article »
    Meridian iPod dock upconverts video to 1080p
     Post your comment
    Discuss this article!  There are more user comments available, read them here
    svtstang (AfterDawn Addict) 9 September 2007 17:33 Send private message to this user   
    Lol nah, it sounds like they are watching you and are having a little fun! I would do the same if I had that position with an ISP!

    What up Wierd :)



    It is within the forum rules ddp, i swear!! :P
    WierdName (Senior Member) 9 September 2007 17:38 Send private message to this user   
    Originally posted by svtstang:
    Lol nah, it sounds like they are watching you and are having a little fun! I would do the same if I had that position with an ISP!

    What up Wierd :)
    No wait, I know what's going on.... They have a new intern that hacked ooZEROoo's computer and installed some stuff to hook up to their webcam and microphone and then cut the service. The intern then waited and watched as ZERO contacted them then the intern put the internet back on. They will probably post the video on YouTube or some other big video site. And, not much is up actually, except for the fall semester. Oy, for the most part they are easy classes just boring/annoying.

    Doesn't expecting the unexpected make the unexpected expected and therefore mean your expecting the expected which was the unexpected until you expected it?
    Opinions are immunities to being told we're wrong.

    Unfocused (Junior Member) 9 September 2007 18:22 Send private message to this user   
    My bill has no fine print next to the word unlimited.

    I know the cutoff for a newsgroup account through Comcast is 1 gig a month. You can go over that in one session, but you are blocked the next time you tap into a newsgroup. Any overages get deducted from the following month's allowance.
    windsong (Junior Member) 9 September 2007 19:27 Send private message to this user   
    Quote:
    Damn, 20 gigs a day....you take the term pirate to a whole new level!! Yeah it is lame that they advertise unlimited bandwidth and then restrict/refuse service to high bandwidth users. Poor design from the beginning, all they had to do was clearly state the maximum bandwidth available for use on a monthly basis (since obviously there is a limit) and there wouldn't be any pissed off people or law suits waiting to happen. Looks like Comcast dug their own grave on this one.
    Actually 20 gigs per day is fairly middle of the road as far as hardcore piracy goes. I usually hit that much just from getting Blu-Ray and HD-DVD rips. Black Hawk Down was a whopping 50 gigs. The Planet Earth HD-DVD rip was 80 gigs. Burned all on dual layer.
    WierdName (Senior Member) 9 September 2007 19:49 Send private message to this user   
    Quote:
    Quote:
    Damn, 20 gigs a day....you take the term pirate to a whole new level!! Yeah it is lame that they advertise unlimited bandwidth and then restrict/refuse service to high bandwidth users. Poor design from the beginning, all they had to do was clearly state the maximum bandwidth available for use on a monthly basis (since obviously there is a limit) and there wouldn't be any pissed off people or law suits waiting to happen. Looks like Comcast dug their own grave on this one.
    Actually 20 gigs per day is fairly middle of the road as far as hardcore piracy goes. I usually hit that much just from getting Blu-Ray and HD-DVD rips. Black Hawk Down was a whopping 50 gigs. The Planet Earth HD-DVD rip was 80 gigs. Burned all on dual layer.
    Psh, hardcore would be running on a T3 connection with enough downloads in queue to use up every byte of every second.
    svtstang (AfterDawn Addict) 9 September 2007 20:56 Send private message to this user   
    Originally posted by windsong:
    Quote:
    Damn, 20 gigs a day....you take the term pirate to a whole new level!! Yeah it is lame that they advertise unlimited bandwidth and then restrict/refuse service to high bandwidth users. Poor design from the beginning, all they had to do was clearly state the maximum bandwidth available for use on a monthly basis (since obviously there is a limit) and there wouldn't be any pissed off people or law suits waiting to happen. Looks like Comcast dug their own grave on this one.
    Actually 20 gigs per day is fairly middle of the road as far as hardcore piracy goes. I usually hit that much just from getting Blu-Ray and HD-DVD rips. Black Hawk Down was a whopping 50 gigs. The Planet Earth HD-DVD rip was 80 gigs. Burned all on dual layer.
    That is such bullsh!t it isn't even funny. There is 0 way you downloaded an 80 gig movie (which is total crap from the beginning, stop lying!!!!!!) and somehow burned it to a dual layer disk. Even if you did, it would look like total poo!!! Good job, not only are you an uber pirate, but an uber liar! Momma would be so proud now wouldn't she?



    It is within the forum rules ddp, i swear!! :P
    cousinkix (Newbie) 10 September 2007 0:59 Send private message to this user   
    My blank DVDs are 4.7 and 8.5 GB. He must have about a 7 DL disk copy of BlackHawk Down. Ha Ha Ha. What a mess.

    Comcast should stick to Cable TV. Running false advertisments claiming that their customers get unlimited use of the internet is outright fraudulent. An industry friend of mine was gonna get a cable modem a couple of years ago. He realized that Comcast was run by a bunch of of azzholes, by the time they had wired his neighborhood. So f--k them.

    An advanced DSL connection is good enough for most home users and about 10-12 bucks cheaper per month. They don't send out those threatening WARNING letters either. The only thing that I have ever seen are the monthly bills and the annual notice about renewing our service contract...
    sk8flawzz (Member) 10 September 2007 2:46 Send private message to this user   
    Quote:
    Quote:
    Damn, 20 gigs a day....you take the term pirate to a whole new level!! Yeah it is lame that they advertise unlimited bandwidth and then restrict/refuse service to high bandwidth users. Poor design from the beginning, all they had to do was clearly state the maximum bandwidth available for use on a monthly basis (since obviously there is a limit) and there wouldn't be any pissed off people or law suits waiting to happen. Looks like Comcast dug their own grave on this one.
    Actually 20 gigs per day is fairly middle of the road as far as hardcore piracy goes. I usually hit that much just from getting Blu-Ray and HD-DVD rips. Black Hawk Down was a whopping 50 gigs. The Planet Earth HD-DVD rip was 80 gigs. Burned all on dual layer.
    what i wanna know is where to get ahold of those rips!!im tired of 720p's all full of artifacts..
    even if the torrent exists, the seeder(s) would have to be uploading super uber fast to get that damn thing Dl'ed in less than..a month


    This message has been edited since posting. Last time this message was edited on 10 September 2007 2:48

    sebast1an (Newbie) 10 September 2007 4:25 Send private message to this user   
    Quote:
    Quote:
    Quote:
    Damn, 20 gigs a day....you take the term pirate to a whole new level!! Yeah it is lame that they advertise unlimited bandwidth and then restrict/refuse service to high bandwidth users. Poor design from the beginning, all they had to do was clearly state the maximum bandwidth available for use on a monthly basis (since obviously there is a limit) and there wouldn't be any pissed off people or law suits waiting to happen. Looks like Comcast dug their own grave on this one.
    Actually 20 gigs per day is fairly middle of the road as far as hardcore piracy goes. I usually hit that much just from getting Blu-Ray and HD-DVD rips. Black Hawk Down was a whopping 50 gigs. The Planet Earth HD-DVD rip was 80 gigs. Burned all on dual layer.
    what i wanna know is where to get ahold of those rips!!im tired of 720p's all full of artifacts..
    even if the torrent exists, the seeder(s) would have to be uploading super uber fast to get that damn thing Dl'ed in less than..a month
    Newsgroups... awesome - no waiting on seeders and can max out connection quite nicely...
    maryjayne (Junior Member) 10 September 2007 4:34 Send private message to this user   
    Quote:
    I know the cutoff for a newsgroup account through Comcast is 1 gig a month
    I guess I have yet another reason not to go with Comcast.
    morguex (Inactive) 10 September 2007 10:46 Send private message to this user   
    20 GB/s a day?
    400-600 GB/s a month?
    If I was comcast I would cut you off too.
    Open your front door, that thing outside is called the world.
    WierdName (Senior Member) 10 September 2007 12:04 Send private message to this user   
    Originally posted by svtstang:
    That is such bull* it isn't even funny. There is 0 way you downloaded an 80 gig movie (which is total crap from the beginning, stop lying!!!!!!) and somehow burned it to a dual layer disk. Even if you did, it would look like total poo!!! Good job, not only are you an uber pirate, but an uber liar! Momma would be so proud now wouldn't she?
    They aren't lying, they are omitting certain truths. And those truths are that that 80GB is of one movie, but it is every language, screen ratio, commentaries, etc.

    Originally posted by morguex:
    20 GB/s a day?
    400-600 GB/s a month?
    If I was comcast I would cut you off too.
    Open your front door, that thing outside is called the world.
    Lol.

    Doesn't expecting the unexpected make the unexpected expected and therefore mean your expecting the expected which was the unexpected until you expected it?
    Opinions are immunities to being told we're wrong.

    wanttono (Junior Member) 10 September 2007 19:23 Send private message to this user   
    Hi
    No way a movie (even hd blue ray) is 80 gig drop the zero and that is probably right
    I have concrap too ..no problems (knock on wood)
    i get dl speeds of 800 burst up to 1500 at times .really cool
    i grew up with the 56k's ..... i dont even use a dl manager anymore
    just Q them up all at once then listen to a gogal bordello cd

    Frank
    borhan9 (AfterDawn Addict) 11 September 2007 14:37 Send private message to this user   
    common practice here in aus is the fact that u can see your internet usage. it should be part of their contract that they need to provide the usage summary.
    svtstang (AfterDawn Addict) 11 September 2007 14:43 Send private message to this user   
    Originally posted by wanttono:
    Hi
    No way a movie (even hd blue ray) is 80 gig drop the zero and that is probably right
    I have concrap too ..no problems (knock on wood)
    i get dl speeds of 800 burst up to 1500 at times .really cool
    i grew up with the 56k's ..... i dont even use a dl manager anymore
    just Q them up all at once then listen to a gogal bordello cd

    Frank
    Bout damn time someone agreed with me about the absurd 80 gig movie comment!

    Sorry had to point it out as I am used to people always disagreeing :/



    It is within the forum rules ddp, i swear!! :P
    WierdName (Senior Member) 11 September 2007 14:53 Send private message to this user   
    Originally posted by svtstang:
    Bout d* time someone agreed with me about the absurd 80 gig movie comment!

    Sorry had to point it out as I am used to people always disagreeing :/
    That 80GB is plausible though. That 80GB is possible if it contains every region, screen ratio, language, all commentaries, extra features, etc. Sure that is not realistic, but it is possible.
    Andrew691 (Senior Member) 11 September 2007 17:58 Send private message to this user   
    Quote:

    Bout damn time someone agreed with me about the absurd 80 gig movie comment!

    Sorry had to point it out as I am used to people always disagreeing :/

    Actually as Planet Earth is something like a 2-4 disc HD-DVD that 80gb is easily possible, just because you dont believe something doesnt make it untrue.

    Quote:
    20 GB/s a day?
    400-600 GB/s a month?
    If I was comcast I would cut you off too.
    Open your front door, that thing outside is called the world.

    Couldnt have put it better if i tried, no wonder they cut you off.
    svtstang (AfterDawn Addict) 11 September 2007 22:52 Send private message to this user   
    Quote:
    just because you dont believe something doesnt make it untrue.
    Oh thank you for the lesson, incredible insight on your part....



    It is within the forum rules ddp, i swear!! :P
    tumlatra (Newbie) 11 September 2007 23:41 Send private message to this user   
    The problem is ComCrap and some other ISP oversell their bandwidth. Bandwidth usage is just increased every year. They are using not false advertising but "twisting word" by using "unlimited access".

    We as consumer have no other choice because there isn't any other ISP in the area. This issue was voice back in 2005, however it goes nowhere.

    Akamai announced that they will roll out the High Definition content to the net soon. Intel also working on 10GB/s protocol. The bandwidth usage is only increased, but not decrease.

    Once again, instead of up-grade and adapt to the demand of the consumer and business growth, ComCRAP decide to cut down moderate to heavy user to fit their profit projection.

    Keep in mind that we all pay to use the service, we didn't get it for free or at a discount price. Most of cable user paid a higher price compare to DSL. Therefor, we need to get what we paid for.

    As soon as FIOS get to Northern Cal, by then, may be thing will change, and some of these greedy corporation will learn to respect their customer.

    Until when they will learn: 1 lost/unhappy customer = potential losing 20 businesses.
    Andrew691 (Senior Member) 12 September 2007 1:54 Send private message to this user   
    Originally posted by svtstang:
    Quote:
    just because you dont believe something doesnt make it untrue.
    Oh thank you for the lesson, incredible insight on your part....

    Well its the same kind of logic all the idiotic fanboys have, and Im getting a bit annoyed with it.

    "Windows is a 32-bit extension to a 16-bit graphical shell for an 8-bit operating system originally coded for a 4-bit microprocessor by a 2-bit company that can't stand 1 bit of competition."
    svtstang (AfterDawn Addict) 12 September 2007 2:05 Send private message to this user   
    A dual layer bluray disk holds 50 gigs.....it doesn't seem illogical as to why I thought that. Didn't think about multi disk movies...wow sorry. Dont compare me to all the illiterate children running around the console forums whining about video games please.



    It is within the forum rules ddp, i swear!! :P
    WierdName (Senior Member) 12 September 2007 10:54 Send private message to this user   
    Originally posted by Andrew691:
    Well its the same kind of logic all the idiotic fanboys have, and Im getting a bit annoyed with it.
    Do you not understand? The fanboys know EVERYTHING. The sun rises and set just for them. Therefore, whatever they think, believe, w/e is FACT!
    ...so they think....

    Doesn't expecting the unexpected make the unexpected expected and therefore mean your expecting the expected which was the unexpected until you expected it?
    Opinions are immunities to being told we're wrong.

    FredBun (Senior Member) 14 September 2007 5:38 Send private message to this user   
    Verizon just put in the fiber optic service on our street, my neighbor switched to them a month ago, he's not to happy with the switch, I'm in no way a techie, but with this fiber optics you would think he would have had a little bit of improvemnt when actually his computer runs a little slower than before.

    Anybody else make a switch from comcast to verizon, is the performance better, worse or the same, I to was thinking about switching but not till I hear more.
    RNR1995 (Inactive) 20 September 2007 13:05 Send private message to this user   
    Does not make sense to me
    Comcast can control your speed via the modem?
    Why would they get rid of customers?
    andmill11 (Member) 27 October 2007 11:43 Send private message to this user   
    Originally posted by morguex:
    20 GB/s a day?
    400-600 GB/s a month?
    If I was comcast I would cut you off too.
    Open your front door, that thing outside is called the world.
    Made me lol..

    In my area only comcast was available but recently they were bought out by time warner cable in my area at least. I download maybe 1 gig every 3 days or so? Just depends. Never got any warnings. However the modem box does flash a lot like that other guy said which makes the internet go down a lot.

    This message has been edited since posting. Last time this message was edited on 27 October 2007 11:47

    pryme_H (Senior Member) 27 October 2007 13:01 Send private message to this user   
    I just moved up here in the Northwest from the Southwest a few months back and I've heard/seen nothing but grievances from customers. I wish they had Cox up here...
     Post your comment
     

    Subscribe to our newsfeed

    Get the latest headlines delivered directly to your favourite RSS reader or content aggregation service by using the links below.

    AfterDawn.com: News - RSS feed
    Add to Google
    Add to My Yahoo!
    Add to MyMSN

    Search for headlines

    Search through our news archive.

    Digital video: AfterDawn.com | AfterDawn Forums | DVD X Copy Forums
    Music: MP3Lizard.com
    Gaming: Blasteroids.com | Blasteroids Forums
    Software: Software downloads
    Blogs: User profile pages
    RSS feeds: AfterDawn.com News | Software updates | AfterDawn Forums
    International: AfterDawn in Finnish | AfterDawn in Swedish | download.fi | fin.MP3Lizard.com
    Navigate: Search | Site map
    About us: About AfterDawn Ltd | Advertise on our sites | Rules, Restrictions, Legal disclaimer & Privacy policy
    Contact us: Send feedback | Contact our media sales team
     
      © 1999-2008 by AfterDawn Ltd.