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Circuit City extends HD DVD return time

Written by James Delahunty (Google+) @ 06 Mar 2008 16:47 User comments (8)

Circuit City extends HD DVD return time Circuit City has tripled the period in which a customer can return a HD DVD player from the previous and standard 30 days to 90 days. The move is made at a time when the industry is moving rapidly to the Blu-ray Disc format after Toshiba discontinued production of HD DVD equipment. Circuit City spokesman Jim Babb said the company is seeking to "take care of its customers" during this period.
"The recent resolution of the next generation of video disc formats is an important and singular development in the marketplace," Babb said. Now that the industry has largely settled on a single option for distribution of high-definition video content on DVD-sized discs, consumers can buy hardware with more confidence than before.

The fall of the HD DVD format does however leave over 1 million customers worldwide with players that will have no new content coming for them very soon. Some however have chosen to buy up the remaining HD DVD player stocks for their DVD upscaling capabilities, or have ordered HD DVD titles that have dropped dramatically in price.


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8 user comments

16.3.2008 17:46

Smart retailing!

26.3.2008 17:56

If you paid full (or near-full) retail price for your HD-DVD, it might be a good idea.

But if you got the player at a huge discount ..... I'd hang on to it.

36.3.2008 18:40

I wonder if they will be to give away returns?

46.3.2008 20:00

hummm... go buy open box returns of hd-dvd players.... :) return your hd-dvd player & go buy the open box version for WAY LESSSSS!!!

57.3.2008 0:32

Originally posted by iluvendo:
Smart retailing!
I agree 100% iluvendo, it is refreshing to see a retailer go above and beyond. Yet another reason why I like CC vs. BB in my personal opinion.

67.3.2008 12:45

It sounds like Circuit City has gone one step further. You can now return your HD DVD player for a full refund (gift card) no matter when you bought it, as long as you have a receipt. You can read the details here.

Update: I've read on some other sites that the offer is only good if you bought the HD DVD player in the last 90 days. I guess we'll have to wait until Circuit City posts the details on their website.

This message has been edited since its posting. Latest edit was made on 07 Mar 2008 @ 13:10

79.3.2008 23:26

Originally posted by ripxrush:
hummm... go buy open box returns of hd-dvd players.... :) return your hd-dvd player & go buy the open box version for WAY LESSSSS!!!
oh yeah right - that's such an absolute foolproof way of making money isn't it ? except when it come to handing over the sales ticket as proof of purchase and they see how much you paid for it - DOH !

810.3.2008 20:10

Quote:
Originally posted by ripxrush:
hummm... go buy open box returns of hd-dvd players.... :) return your hd-dvd player & go buy the open box version for WAY LESSSSS!!!
oh yeah right - that's such an absolute foolproof way of making money isn't it ? except when it come to handing over the sales ticket as proof of purchase and they see how much you paid for it - DOH !
@domie
He's saying to buy an open box version of the one you have, and then return one of them on the old receipt. That's pretty smart. You keep your old player, and get part of the money back because the newer player is cheaper. Not that I've done that or anything... ripxrush :-)
@silk42
Thanks for the update. Too bad I got mine at Best Buy.

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