AfterDawn: Tech news

PSA: If AT&T 'crammed' you, your deadline for getting a refund is tomorrow

Written by Andre Yoskowitz (Google+) @ 30 Apr 2015 16:02

PSA: If AT&T 'crammed' you, your deadline for getting a refund is tomorrow Earlier this year, AT&T settled with the U.S. FTC over "cramming," a practice in which the carrier allowed third-parties to charge customers for services without their knowledge and then hiding the charges deep in the billing statement.
AT&T will pay $105 million to the FTC to settle the charges, and any subscriber to the wireless carrier needs to complete the paperwork for a refund by tomorrow.

Many of the unwanted charges were as expensive as $9.99 per month, and included services that provided daily horoscope text messages or 30 second ringtones. The charges would then show up on your bill under the banner of AT&T monthly service charges, thus making them easy to miss.

More shockingly, the FTC charged that AT&T kept 35 percent of the revenue brought in from cramming, which amounted to tens of millions of dollars per year.

If you think you may be eligible, call 877-819-9692. If you know you are eligible, you can submit for the refund here: FTC. Because the government is handling the refund, you can expect your refund within the next nine months.

Previous Next  
Comments have been disabled for this article.

Latest user comments

News archive