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Apple will replace faulty iPod Nano batteries in Japan

21 August 2008 21:43 by James "Dela" Delahunty | 11 comments

As we have previously reported, Japan's trade ministry issued a warning on Tuesday that three fires have been linked to overheating iPod Nano units from Apple Inc., possibly due to a battery defect. Apple has responded by promising to replace faulty over-heating batteries from first-gen iPod Nano models in Japan.

"We will replace batteries of the first-generation iPod nanos with new ones if customers find that the batteries overheat," the Apple Japan spokesman said. The offer is only for batteries that actually do overheat. "We are still investigating the cause of the glitch, but we've identified one particular supplier of the batteries," the spokesman said.

Apple is aware of 17 overheating cases in the country related to the iPod Nano. The company sold 1.81 million of the models between September 2005 and September 2006. Previously, Apple warned that most models of iPod can overheat if they are charged in certain protective cases. The line-up uses Lithium-Ion batteries, which are common in consumer electronics products, and have had to be recalled by many companies due to overheating issues.

Permalink to this article | Topics: Gadgets MP3 & Digital Audio

Sony starts massive Vaio notebook recall (7 September 2008)

GM to offer USB ports for media devices in certain car models (31 August 2008)

Overheating iPod Nano models cause fires in Japan (19 August 2008)

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Discuss this article!
drach (Newbie) 21 August 2008 23:45
*Quote:* "We will replace batteries of the first-generation iPod nanos with new ones if customers find that the batteries overheat," the Apple Japan spokesman said. Shouldn't they replace them before they overheat? if my house burns down, why would i care about a new ipod nano battery? [ + quote]
o0cynix0o (Newbie) 22 August 2008 0:25
*Quote:* Shouldn't they replace them before they overheat? if my house burns down, why would i care about a new ipod nano battery? Nah...if your house burns down at least you can get mugged for your iPod at the homeless shelter... Or listen to cool over priced music while you sift the ashes for what's left. [ + quote]
core2kid (Senior Member) 22 August 2008 0:41
My dad has a 2GB iPod Nano and I have a 4GB iPod Nano. Both first Gen. I'm Scared... [ + quote]
Mez (Senior Member) 22 August 2008 8:59
core2kid, I have a 4 and I am not the least bit scared. Mine barely warms up, MAYBE 10 degrees F above the before charge temp. My case prevents me from charging in the case. I would never charge in the case after this warning. Charging out of the case allows you to monitor the temp. I am sure over heating damages the battery so that it heats up more the next time. I hate Apple but I hold them blameless for this problem. It is not reasonable that they would have forseen persons charging their ipod in an insulated case when they were designing the nano. I am sure they intended the metal case to disapate the heat. I blame the case manufactures for designing insulating cases and not testing them. [ + quote]
21Q (Senior Member) 22 August 2008 13:37
Hmm I've had the first gen nano since its launch. And have had a leather case protecting the whole time. Now that I just take it out I notice a small dent in the metal back plate and stress marks around the click wheel =/ But besides that, I don't think I've had a problem with overheating. And it seems the problem is with Japanese nano's. And if it blows up I still have my iPhone, but if that blows up, I am going to Apple. No way in hell I'm buying a third one. [ + quote]
Blackjax (Member) 23 August 2008 3:27
Typical, buy apple get burned! What a tic... that applies to most consumer products now a days doesn't it?! Used to be you got a year's warranty now its down to 30 days in some cases. Buyer beware! Oh if your house burns because of the pod call me I have mallows! [ + quote]
o0cynix0o (Newbie) 23 August 2008 12:13
I've got hot dogs....does any one have buns and maybe mustard???? [ + quote]
order78 (Inactive) 24 August 2008 6:24
spam removed [ + quote] This message has been edited since posting. Last time this message was edited on 19 October 2008 12:55
core2kid (Senior Member) 24 August 2008 10:52
Wow, that above post breaks like 20 rules on AD. [ + quote]
Hardwyre (Newbie) 26 August 2008 11:10
I bet you they had Sony batteries. That's who was responsible for the "exploding" batteries in Dell notebooks about 6 years ago. [ + quote]
Mez (Senior Member) 26 August 2008 13:46
Hardwyre, you might be right but I figured all the ipods might be the same since they are made in China. However, Sony is powerful enough (big on bribes) to force Apple to use their batteries if they wanted to sell ipods in Japan. My theroy is they were all made the same but there was a case sold in Japan that allowed connection to the power source inside an insulating case. [ + quote]