And that's the realy appeal of kiosks to many retailers. While a DVD rental operation might be prohibitively expensive in terms of inventory, store space, and payroll, a kiosk has none of those issues. It takes up little space, can hold hundreds of DVDs, and doesn't require an employee to operate.
Berger expects kiosks to chip away at brick and mortar business, which has already been hit hard by competition from online rental pioneer Netflix. He said “The person we’re going to attract is the person who is not motivated to go out of their way to rent a DVD—or to take back a DVD.”
Source: Video Business












