AfterDawn: Tech news

Apple sued over iPod Nano replacement fees

Written by James Delahunty @ 10 Feb 2006 6:07 User comments (9)

Apple sued over iPod Nano replacement fees Apple Computer Inc. has yet again been hit by a lawsuit concerning the company's iPod music players and again, this lawsuit concerns the easily scratched iPod Nano. The company is being sued by a consumer group that claims the company is breaking product warranty by charging $25 for replacement of defective Nano players. Los Angeles-based Foundation for Taxpayer and Consumer Rights claims that the device cannot endure normal usage without getting scratched to the point where it becomes unusable.
The suit was filed Thursday in San Mateo County Superior Court. It demands that Apple replace defective units for free or refund the purchase price if the customer wants it, and it also demands that Apple add scratching and cracking to its warranty coverage. An Apple spokesman declined to give any comments as it is company policy not to comment on pending litigation.

Over 42 million iPods have been sold worldwide; 30 million of those units were sold last year. The law firm behind the latest Nano suit, Cotchett, Pitre, Simon & McCarthy of Burlingame, is seeking class-action certification. The same firm won a settlement last August over old model iPod batteries.



Source:
Mercury News

Previous Next  

9 user comments

111.2.2006 00:05

Oh yes!!! About bloody time someone did something about this! The way Apple has treated its customers over the whole scratched Nano fiasco has been atrocious! Anyway, mini-rant over, go back to your desks people, there's nothing to see here...

211.2.2006 09:30

About Ipods theres going to be a new one in April. It's suppose to be the whole screen and it has a virtual wheel ,I think it's going to be a great Ipod. Brings me back to this though it could be easily scratched because of the constant touch screen.

311.2.2006 14:05

I don't only feel like this about ipod/apple. I feel like this about ALL companies: If I spend my f*ckin money on the sh*t you sell. Then it's f*ckin MINE. And if you sell cheap shit that f*cks up because you're a cheap b*st*rd, and didn't tell me: then you lieing sack of sh*t, you deserve to be sued till you go broke and someone more respectable can move in and sell there stuff for me to buy! *sorry, but I feel much better now!*

411.2.2006 15:14

ppl just need to take care of their own ish.. and you think something that fragile wont scratch? you must be on something? did you not see it before you bought it? you bought it because its the new hot toy.. because you had to be the first one on your block to have one? have ppl become this shallow? ok.. rant done..

512.2.2006 09:56

Quote:
ppl just need to take care of their own ish.. and you think something that fragile wont scratch? you must be on something? did you not see it before you bought it? you bought it because its the new hot toy.. because you had to be the first one on your block to have one? have ppl become this shallow? ok.. rant done..
They shouldn't being making nanos if you can't even put them in your pocket without scratching it. It's not that people aren't taking care of them, it's that Apple made a piece of SH*T product. I know if I had bought one and put it in my pocket and it got scratched I would be mad as h*ll too.

613.2.2006 08:53

that's why they make cases..

713.2.2006 09:39
rootboy
Inactive

Cases are fine, and I'm all for a nice one, but the iPod does scratch rediculously easy. Does your cell phone screen scratch this easy? Does the PSP scratch up this easy? Your PDA? Your watch? Anything that you can think of with a screen? Probably not.

814.2.2006 04:20

I think that they should have to pay the people back all of their money, as a lesson for market research. In this day and age, it is completely ridiculous to release a product with a flaw like this. They should have to compensate all of these people.

914.3.2006 13:03

ok i have a nano and its scratched up like you wouldnt belive even wen i had a case on it, so if i bring it to apple they will replace it because its considered a defect?

Comments have been disabled for this article.

Latest news

VLC hits milestone: over 5 billion downloads VLC hits milestone: over 5 billion downloads (16 Mar 2024 4:31)
VLC Media Player, the versatile video-software powerhouse, has achieved a remarkable feat: it has been downloaded over 5 billion times.
1 user comment
Sideloading apps to Android gets easier, as Google settles its lawsuit Sideloading apps to Android gets easier, as Google settles its lawsuit (19 Dec 2023 11:09)
Google settled its lawsuit in September 2023, and one of the settlement terms was that the way applications are installed on Android from outside the Google Play Store must become simpler. In the future, installing APK files will be easier.
8 user comments
Roomba Combo j7+ review - Clever trick allows robot vacuum finally to tackle home with rugs and carpets Roomba Combo j7+ review - Clever trick allows robot vacuum finally to tackle home with rugs and carpets (06 Jun 2023 9:19)
Roomba Combo j7+ is the very first Roomba model to combine robot vacuum with mopping features. And Roomba Combo j7+ does all that with a very clever trick, which tackles the problem with mopping and carpets. But is it any good? We found out.
Neato, the robot vacuum company, ends its operations Neato, the robot vacuum company, ends its operations (02 May 2023 3:38)
Neato Robotics has ceased its operations. American robot vacuum pioneer founded in 2005 has finally called it quits and company will cease its operations and sales. Only a skeleton crew will remain who will keep the servers running until 2028.
5 user comments
How to Send Messages to Yourself on WhatsApp How to Send Messages to Yourself on WhatsApp (20 Mar 2023 1:25)
The world's most popular messaging platform, Meta-owned WhatsApp has enabled sending messages to yourself. While at first, this might seem like an odd feature, it can be very useful in a lot of situations. ....
18 user comments

News archive