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Microsoft responds to Xbox One black screen issue

Written by James Delahunty @ 30 Jan 2019 5:35

Microsoft responds to Xbox One black screen issue

Gamers reported a variety of issues with their Xbox One consoles on Wednesday, including a black screen issue that saw the console completely unusable.
Microsoft was acknowledging the reports throughout the day and confirmed that the issues were caused by a service change. Among the reported issues were problems signing in, problems with title updates and unresponsive guides. The worst issue, however, was a black screen on startup, rendering the consoles unusable altogether.

Microsoft has since identified the issue that was caused by a service change and has rolled back, which should fix the problems being experienced by users.

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