Multi-Tech Adds Unified Communications to Legacy PBXs

MINNEAPOLIS, November 27 /PRNewswire/ --

- VOIP, Fax and Cellular Gateways for PBXs Preserve Investment

Replacing a PBX that is relatively new and performing its primary mission
well can be an expensive and unnecessary step in gaining valuable advantages
of today's popular concept of unified communications. By selectively adding
capabilities such as Voice over IP (VOIP), fax servers and cellular gateways
offered by Multi-Tech Systems, SMBs can increase worker productivity and save
considerable costs with more efficient and modern means of sending and
receiving information.

(Logo: http://www.newscom.com/cgi-bin/prnh/20040505/MTSLOGO )

Multi-Tech(R) Systems, Inc., a leading data communications and
telecommunications technology company based in suburban Minneapolis provides
a number of unified communications elements within its product line. For the
multiple location business, there is the opportunity to network existing
phone systems together using MultiVOIP(R) Gateways. From the fax perspective,
if a company is not currently putting faxes to the desktop, the FaxFinder(R)
Fax Server can enhance existing phone systems to allow inbound faxes
delivered to the desktop while enabling outbound faxes to be sent from the
desktop. And with the heavy use of cellular phones in today's business
environment, the CallFinder(R) Cellular Gateways enable voice call toll
reduction by routing calls over less expensive cellular networks. The
CallFinder also provides emergency calling in case PSTN service is not
available.

"These are three unified communications elements that we can add to
existing phone systems today," states Dilip Mistry, Managing Director
Multi-Tech Systems EMEA. "Some or all are appropriate for existing systems
depending on the nature of the data infrastructure, the kind of phone systems
used, and whether cellular phones are involved. Typically all are in play
with more possibilities from Multi-Tech on the horizon. For instance, we
currently have a product called the SMSFinder(TM) turnkey SMS Server that
brings SMS communications to SMBs. It allows companies to use SMS for
business communications and we will soon add the tools to make those
communications part of an integrated unified communications system using
existing telephone equipment. The point is that our products allow customers
to start gaining some of the benefits of unified communications today without
replacing expensive telephone equipment and those benefits can save money and
increase productivity."

Multi-Tech Systems is an ISO 9001:2000 certified global manufacturer of
telephony, Internet and device networking products connecting voice and data
over IP networks. Multi-Tech Systems has 75 U.S. patents and numerous
international patents. Contact Multi-Tech in the U.S. at +1-800-328-9717 or
+1-763-785-3500, via fax at +1-763-785-9874, EMEA at T: +44-118-959-7774 (UK)
or T: +33-1-49-19-22-06 (France), or via fax at F: +44-118-959-7775 (UK) or
F: +33-1-49-19-21-00 (France) or at http://www.multitech.com.

Web site: http://www.multitech.com