Stream Named to Third Consecutive Global Services 100


RICHARDSON, Texas, February 14 /PRNewswire/ --

- Global Outsourcer among Top 10 Best Performing Contact Centers

Stream, a leading global provider of outsourced customer support, was
named to the Global Services 100 (GS100) for the third consecutive year.
Stream was also recognized among the top 10 best performing contact centers.

The GS100 recognizes companies with the maturity and capability to lead
the next wave of services globalization. The announcement was made in the
February 2008 edition of Global Services magazine.

"Over the past three years, our company has grown at a tremendous rate,"
said CEO Toni Portmann. "Thanks to dedicated people and an effective global
strategy, this growth has enabled us to continue meeting our company mission
-- deliver an exceptional customer experience. Our inclusion in the 2008
Global Services 100 is a testament to that achievement."

Stream has built its reputation serving various high-tech markets --
software, hardware, consumer electronics, and Web services. Stream maintains
this market focus, but has furthered its industry reputation with a steadfast
commitment to global processes, and select key differentiators.

"While our people drive our greatest successes, our global success is
firmly rooted in consistent processes and the strategies -- such as Smart
Shore(SM) -- that Stream does differently," said Portmann.

Stream's Smart Shore(SM) methodology is a comprehensive set of solutions
that maximize the company's global reach. This strategy considers several
variables -- such as support type, support channel, and volume -- to provide
the best mix of onshore, nearshore, and offshore locations to meet client
objectives.

According to Portmann, Smart Shore(SM) offers the benefit of flexibility
in solution design, real choice, and true scalability in global and regional
operations.

"The Global Services 100 list, brought out by Global Services and neoIT,
has grown to be a highly credible listing of global IT services and BPO
companies. The list helps service buyers leapfrog the request-for-information
stage and the category winners almost always make it to the RFP stage in a
service deal. That's the unique advantage a Global Services 100 company
enjoys," said Global Services' Editor Ed Nair.

For information about Stream, visit http://www.stream.com. The full GS100
report is available at http://www.globalservicesmedia.com.

About Stream

Stream is a global provider of technical support and customer service
outsourcing. The company's award-winning systems and processes provide
effective contact center solutions to help clients achieve business
efficiencies and provide an exceptional service experience to their
customers. Stream employees around the world enhance more than 58 million
customer experiences annually with a fully integrated suite of e-mail, voice,
chat, and online self-help solutions. For more information, visit Stream's
Web site at http://www.stream.com.

About Global Services

Global Services is a media platform with a portfolio that includes a
magazine, Web site, events, newsletter and customized solutions. Their
audience consists of corporate professionals engaged in the sourcing and
management of business and technology services. Global Services is owned by
CyberMedia (India) Limited. http://www.globalservicesmedia.com.

About neoIT

neoIT is a management consulting firm that helps leading corporations
improve and grow their business by capitalizing on services 
globalization(SM). Through a blend of strategic advisory services and 
hands-on execution support, neoIT provides advice and management expertise 
on the globalization of Information Technology (IT) and Business Process 
Outsourcing (BPO) services. For more information, visit http://www.neoIT.com.

Contact: Katherin Dockerill
    Tel:     +1-469-624-5030
    E-mail:  Katherin.Dockerill@Stream.com


    Web site: http://www.stream.com
              http://www.globalservicesmedia.com
              http://www.neoIT.com

© PR Newswire Association LLC.

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