LONDON, February 19 /PRNewswire/ --     As a globally recognized leader in Business Processing Modeling,
Enterprise Architecture and IT Compliance & Governance, Casewise understands
the value and importance of organizations looking to adopt and implement ITIL
(Information Technology Infrastructure Library) across an enterprise.

Through the introduction of the Casewise Gateway, Casewise is proud to
announce the world's first diagram only view and complete guidance for both
ITIL versions 2 & 3, in the form of the Casewise Visual Process Model for
ITIL.

The Casewise Visual Process Model for ITIL provides users with the
insight to simplify the alignment of business processes ensuring all ITIL
standards are met by using a portfolio of frameworks and mapping tools. This
concise adaptation of the complete set of ITIL versions 2 & 3 books also
enables users to rapidly visualize, understand and navigate between and
across all ITIL best practice frameworks.

Casewise has identified the high degree of complexity which arises when
navigating and assimilating all of the information from within both the eight
ITIL version 2 and five new ITIL version 3 books. The resulting solution
provides users with an easy-to-use, online library of pre constructed ITIL
process maps offering a great number of benefits including:

­ The transformation of thousands of pages of text from all the ITIL
version 2 & 3 books into over 1,000 fully mapped and cross referenced
business process flows

­ Cross referenced mapping from ITIL 2 to ITIL 3 allowing you to
immediately see the changes and impact to your business

­ The ability to view the properties of each process object in terms of
Critical Success Factors (CSFs'), Key Performance Indicators (KPI's), Best
Practice Tips and Hints, and Risks & Controls.

­ Fast and effective navigation across and between all eight ITIL version
2 and five new ITIL version 3 publications using a simple drill-down facility
delivered through your web browser.

The Casewise Visual Process Model for ITIL also provides organizations
with the ability to utilize the model as a training resource; helping to
reduce training costs and increase the pass rate when working towards ITIL
qualifications, ITIL accreditation and service managerial exams.

By subscribing to the Casewise Visual Process Model for ITIL online at
http://www.casewise.com/gateway, IT staff can understand best practice
processes and simplify operational procedures thereby helping to overcome
resistance to change that so often hinders process improvement projects.

For further information visit: http://www.casewise.com/gateway.

Media contact:

    Paul Lewis
    Group Head of Marketing
    Casewise
    +44-(0)1923-830-300
    paul.lewis@casewise.com