Masternaut Helps Britvic Reduce Emissions and Improve Service

LEEDS, England, February 28 /PRNewswire/ --     Leading soft drink manufacturer Britvic Soft Drinks is equipping its
entire fleet of field service vehicles with a leading-edge web-based
real-time satellite tracking service from Masternaut Three X, which provides
precise reporting of all vehicle activities. Following a 12-week trial of the
Masternaut service, Britvic has already realised a 10 per cent reduction in
travel time, which equates to substantial savings in fuel costs and a
reduction in the fleet's emissions.

Britvic has an extensive team of 167 field-based technicians who install
and service draught soft drinks and vending machines. The team covers the
whole of the UK and is allocated into 14 regions. Masternaut will enable
Britvic's Service Planning Department to manage job schedules better by
helping management to combine planned and reactive jobs, which optimises
routing, boosts efficiencies and customer satisfaction levels, while reducing
fuel costs and cutting emissions.

"We are very pleased with the initial results from Masternaut as we have
already realised a 10 per cent reduction in travel time, which underlines the
business case for applying the service across the entire service fleet.
Reducing travel time not only saves on fuel costs and reduces emissions it
has also increased our responsiveness and customer satisfaction levels," says
Mike King, Technical Service Planning Manager, Britvic.

Britvic is using several reports generated by Masternaut to gain
real-time visibility of 'idling time' to improve driving styles and reduce
vehicle emissions, differentiate between business and private mileage,
provide actual working hours for payroll, develop efficient routes between
jobs and assign the nearest available technician for urgent call-outs.

"We have 14 flexible service regions with workloads split between
maintenance and new installations. To provide maximum service levels we run a
7-day staggered shift that operates from 9am to 9pm. Masternaut allows us to
increase productivity by integrating planned and reactive work. This enables
us to optimise workloads and lets us easily slot in planned jobs between
reactive maintenance," says Mike King.

Britvic says that Masternaut provides a platform for future development
of its service management systems. Mike King concludes: "The Masternaut Three
X team has worked closely with us to develop a service that fits our needs.
We look forward to going live with the Masternaut service in January 2008 and
are very confident that we will achieve greater efficiencies for our whole
operation."

http://www.masternaut.co.uk