SAN MATEO, California and EDMONDS, Washington, March 13 /PRNewswire/ --

- NetSuite Powers Wolfgang Puck Coffee's Multi-Channel Sales and Multi-
Location Operations

- NetSuite Streamlines Growing Wholesale-Distributor's Business 
Operations Management from Accounting to CRM and to Ecommerce

NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated
business software suites that include Accounting / Enterprise Resource
Planning (ERP), Customer Relationship Management (CRM) and Ecommerce software
for small and midsized businesses and divisions of large companies, today
announced that Wolfgang Puck (WP) Coffee, a licensee of world-renowned chef
Wolfgang Puck and a provider of premiere coffee products to the retail,
hospitality, and office coffee service industries, has chosen to manage its
core wholesale-distribution business operations on NetSuite. Additionally,
NetSuite helps Wolfgang Puck Coffee manage its fast growing multi-channel
sales and business operations in multiple locations. For more information
about the story, please visit http://www.netsuite.com/wolfgang .

(Logo: http://www.newscom.com/cgi-bin/prnh/20021024/SFTH024LOGO )

For years, WP Coffee had used Microsoft Dynamics -- Great Plains
accounting software, but as a growing, nimble company, WP Coffee needed a
powerful yet flexible, Web-based ERP / CRM system that could be tailored to
its unique needs and scale with its growth. Specifically, it required a
business software application that could manage order fulfillment to various
food service and hospitality centers, each with their own models and
arrangements. WP Coffee turned to NetSuite to overcome these challenges. And
NetSuite Solution Provider Explore Consulting drove the implementation.

Using NetSuite's Software-as-a-Service (SaaS) ERP solution, WP Coffee
protects itself from order errors from its business operations in multiple
locations, using a combination of automatic controls and executive approvals,
without sacrificing speed of execution. Additionally, NetSuite's integrated
multiple location support gives WP Coffee clear and concise visibility of its
nationwide operations. As a result, WP Coffee has cut down on costly and
bulky paperwork handling by using NetSuite's CRM features including its
built-in File Cabinet, which handles the company's critical documents and
frees up valuable office space, as well as provides a record of voice mail
contacts with customers. The File Cabinet is integrated with WP Coffee's
internal VoIP phone system, so all voice mails are automatically saved under
the customer's master record. This makes it a simple matter for the company
to resolve disputes, as customers can listen to playbacks of their own order
messages.

The NetSuite Business Operating System (NS-BOS) also allows WP Coffee to
make its own modifications and improvements to the system. The company is now
free to develop numerous, in-depth customer and operational reports, which
helps WP Coffee staff perform profit-boosting analyses of the company's
ongoing operations.

"The inventory functionality in NetSuite is simply outstanding," said
Ryan Stoulil, general manager of Wolfgang Puck Coffee. "In addition, the SaaS
model is perfect for our nimble business and we love NetSuite's flexibility.
For example, we needed to add a more detailed and itemized P&L model on our
general ledger, and because of NetSuite's Business Operating System, that
change was made quickly, in the middle of the fiscal year, and included the
changes in prior year records as well. Explore Consulting helped us do that."

About Wolfgang Puck Coffee

Wolfgang Puck Coffee brings estate grown and organic coffees created by
chef Wolfgang Puck to market as a licensee of Wolfgang Puck Worldwide, Inc.
The coffees are harvested from the world's finest coffee growing regions and
roasted to perfection in small batches to ensure freshness. Thousands of
hotels, offices, and foodservice establishments throughout North America
currently serve Wolfgang Puck Coffee. Retail coffees can be found at select
Sam's Club stores or online. For more information, visit
http://www.wpcoffee.com, or call +1-800-465-4240.

About NetSuite

NetSuite Inc. is a leading vendor of on-demand, integrated business
management software suites for small and midsized businesses and divisions of
large companies. NetSuite enables companies to manage core business
operations in a single system, which includes Accounting / Enterprise
Resource Planning (ERP), Customer Relationship Management (CRM), and
Ecommerce. NetSuite's patent-pending "real-time dashboard" technology
provides an easy-to-use view into up-to-date, role-specific business
information.

NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.

Web site: http://www.netsuite.com
              http://www.wpcoffee.com