Teleca Makes Clearer Global Connections With NetSuite CRM+


SAN MATEO, California, LONDON and MALMÖ, Sweden, May 20 /PRNewswire/ --

NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated
business management software suites that provide Accounting / ERP (Enterprise
Resource Planning), CRM (Customer Relationship Management) and Ecommerce
software for small businesses, medium-sized organizations and divisions of
large companies, today announced that Teleca AB (OMX Stockholm: TELC B), a
leading developer of software solutions for the international mobile
telecommunications industry, has entrusted its global human resources
management to the NetSuite CRM+ solution. With the business visibility
provided by NetSuite's on-demand Customer Relationship Management solution,
NetSuite has become the trusted source of software application suites to
provide the necessary infrastructure for Teleca's resource planning and
development. This enables Teleca to make more effective hires and plan
professional development curricula for its 1,600 engineers.

(Logo: http://www.newscom.com/cgi-bin/prnh/20021024/SFTH024LOGO)

With NetSuite CRM+, the complex reporting relationships Teleca employees
have with both local and global functional managers are clearly recorded,
allowing Teleca to run the appraisal process using cross-country reporting
lines. The NetSuite solution took less than four months to implement.

As demand for mobile telecommunications services continues to climb, so
too do the demands for Teleca's services. As a premier provider of custom
software solutions and technological integration to the world's top wireless
networks, Teleca has grown accordingly, and now has engineering and
professional staff in various offices across 11 countries. This rapid growth
led to employee assessment and evaluation processes becoming regionalized and
inconsistent. Company leadership called for a globalization initiative, and
human resource management integration was a key component of the plan.

"Knowing the capacity and capabilities of our people is most important,
so it was extremely important to have a global view of our resources," said
Lisbeth Hald, senior vice president of global HR at Teleca. "That's where
NetSuite came into the picture and it has been a perfect fit for us."

Needing business management software which was both flexible enough to
support a global organization with complex lines of reporting, and user
friendly enough to be deployed rapidly and used by the entire company without
extensive, costly training, Teleca quickly latched on to NetSuite CRM+. The
company's global matrix of employee relationships was easily mapped inside
the NetSuite solution without a need for expensive customization.

NetSuite's renowned flexibility via its SuiteFlex platform is proving
invaluable to Teleca, as the company adopts a new ERP and sales system which
will share data with the NetSuite HR database. Because NetSuite CRM+ is
equipped to manage sophisticated layers of permissions and data access,
managers and leaders can easily be authorized to view only the records of
their subordinates and other employees relevant to their duties.

As Teleca grows and expands its engineering resources, the company no
longer needs to worry about its ability to track and evaluate its key
contributors. With its human resource management streamlined, Teleca has the
insight needed to ensure optimal resource management, and to engage in new
business proposals which best suit the company's available skill sets. In
addition, the speed at which tasks can be performed has improved
significantly. Prior to using the NetSuite CRM+ solution, by the time Teleca
had collected data on its thousands of employees worldwide, it was out of
date. Now that data is received instantly it is more credible -- and so it
can be used more efficiently in matching resource availability to need.

NetSuite has become the trusted source of software application suites to
provide the necessary infrastructure for all of Teleca's resource planning,
and Teleca now has an excellent overview of the performance of its staff, and
of the development plans needed to ensure top performance in the future.

About Teleca

Teleca is a world-leading supplier of software services to major players
of the mobile device industry. The company offers tailored solutions, systems
design and the integration of software and hardware for mobile phones. Teleca
has about 2,000 employees in 11 countries in Asia, Europe and North America
and is quoted on the small cap list of the Nordic Exchange.

About NetSuite

NetSuite Inc. is a leading vendor of on-demand, integrated business
management software suites for small and midsized businesses and divisions of
large companies. NetSuite enables companies to manage core business
operations in a single system, which includes Accounting / Enterprise
Resource Planning (ERP), Customer Relationship Management (CRM), and
Ecommerce. NetSuite's patent-pending "real-time dashboard" technology
provides an easy-to-use view into up-to-date, role-specific business
information.

NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.

Web site: http://www.netsuite.com

© PR Newswire Association LLC.

Latest user comments

News archive

Subscribe to AfterDawn's weekly newsletter.