wagamama Selects MICROS to Expand Its Dining Operations


LONDON, December 4 /PRNewswire/ --

MICROS-Fidelio UK Ltd, a wholly-owned subsidiary of MICROS Systems, Inc.
(Nasdaq: MCRS), is pleased to announce that wagamama, a chain of
award-winning pan-asian inspired noodle restaurants, is implementing an
extensive range of MICROS products. The product suite wagamama is deploying
includes MICROS Restaurant Enterprise Series (RES), mymicros.net, Mobile
MICROS, and the newest addition to the MICROS portfolio, "myCentral" -- a
web-based application that empowers enterprises to extend their business
beyond the four walls of the restaurant by allowing customers to place orders
via the Internet or a centralized call center.

The MICROS solution provides wagamama a true enterprise management system
for its chain of 67 restaurants, including 65 in the United Kingdom and 2 in
the United States. wagamama has deployed MICROS RES, a series of integrated
applications including electronic point-of-sale (EPOS), restaurant
operations, and corporate applications, across its entire UK estate. In
addition, mymicros.net, a content rich Internet portal providing access to
hosted applications for EPOS, back office, and data warehousing, provides
business intelligence and true enterprise control.

Richard Tallboy, IT manager for wagamama commented, "We are delighted
with the successful implementation of MICROS RES and mymicros.net. The MICROS
RES solution allows us to offer excellent customer service and efficiency
throughout our restaurant operations. Mobile MICROS hand-held solution has
provided order accuracy and speed. And mymicros.net provides us with a high
level of detailed, real-time data directly from our sites, allowing us to be
more proactive in reacting to any trends."

Having seen real benefits and a tangible return on investment since the
implementation of MICROS technology, wagamama desired a new and innovative
way of expanding its dining room. Tallboy continued, "In the current economic
climate, as we required a new way to cost-effectively expand our business and
revenue without compromising our exceptional levels of customer satisfaction,
we are deploying myCentral. We are very excited by myCentral, which will
allow wagamama to continue to grow through providing our customers with the
latest ordering capabilities. The implementation of myCentral at wagamama
will allow customers to place an order on-line for in-store collection. Once
the order is received, it is transmitted to the restaurant's MICROS Kitchen
Display System, ensuring an efficient process."

"MICROS is pleased to have wagamama become the first organization to
deploy myCentral," stated Tim Brown, Vice President, MICROS Strategic
Accounts, EAME. "wagamama's forward-thinking and innovative approach to
serving its customers makes us ideally suited partners. MICROS is committed
to offering the hospitality industry new and innovative solutions and we look
forward to a strong, healthy partnership with wagamama for years to come."

About wagamama

wagamama is a pan-Asian inspired noodle restaurant modeled on Japan's
popular ramen bars. The menu consists of delicious noodle, rice dishes,
freshly squeezed juices, wine, sake, and Asian beers.

Our nutritious food is made from fresh, high quality ingredients, served
in our relaxed dining hall-setting which makes for the total wagamama
experience!

At wagamama our emphasis is not only on good food but on fast service
too. Your order is taken via a wireless electronic handheld and zapped
through to our kitchen where your dish will be immediately prepared. As soon
as your food is ready your dish will be delivered ensuring it arrives freshly
cooked; although this means different dishes may be delivered at different
times, our philosophy is, don't wait -- just tuck in and share!

wagamama has 100 restaurants in the UK, Europe, the pacific rim, the
middle east, and USA since 1992, our philosophy has always been the same: 'to
combine great, fresh and nutritious food in an elegant yet simple setting
with helpful, friendly service and value for money.'

About MICROS-Fidelio UK Ltd

MICROS-Fidelio UK Ltd is a subsidiary of MICROS Systems, Inc. which
provides enterprise applications for the hospitality and retail industries
worldwide. Over 310,000 MICROS systems are currently installed in table and
quick service restaurants, hotels, motels, casinos, leisure and
entertainment, and retail operations in more than 130 countries, and on all
seven continents. In addition, MICROS provides property management systems,
central reservation and customer information solutions under the brand
MICROS-Fidelio for more than 25,000 hotels worldwide, as well as
point-of-sale, loss prevention, and cross-channel functionality through its
MICROS-Retail division for more than 90,000 retail stores worldwide.

The MICROS logo is a registered trademark of MICROS Systems, Inc. All
other product and brand names are the property of their respective owners.

© PR Newswire Association LLC.

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