LONDON and BOSTON, July 30 /PRNewswire/ --     MetraTech Corp. (http://www.metratech.com/), the charging, billing,
settlement and customer care product provider has a new white paper on
enterprise billing that examines how both the operational environment and the
complexity inherent within creating, managing and billing for services
requires a different approach; leading to better customer relationships,
greater visibility for customers and operations, combined within a strict and
manageable auditing environment.

MetraTech believes cash flow is the lifeblood of every organisation.
Organisations that provide complex services to other organisations have a
special challenge, and also have a great opportunity. Enterprises, like all
customers, expect bills to be accurate and timely. Bills must also be
comprehensible because CFOs like to know exactly where the money is going.
This has always been true, but today we face new challenges as services
increase in scope, sophistication and granularity. As billing itself becomes
more challenging, doing it right - and indeed doing it in a way that adds
even more value to the customer's business - becomes in itself a service
differentiator.

The systems that support billing for these services today must be much
more than rating and invoicing systems. In order to properly track and manage
transactions along increasingly complicated value chains, billing systems
need to capture and analyse a rich collection of information that may be used
for many purposes in addition to simply gathering the money. This is not just
billing, it's end-to-end financial transaction management. Billing is not
just something that follows the service event: it adds value to the service,
assures revenue streams, and builds customer loyalty.

To read more, request the white paper from our website.

http://www.metratech.com/

About MetraTech

MetraTech Corp. offers a new approach to charging, billing, settlement
and customer care enabling organizations to embrace change without
compromise. MetraNet, our flagship product, is unique in its ability to
automate business processes and business models that address rapidly
changing, complex or radical business strategies across any industry for an
unlimited number of services. MetraNet is deployed globally, enabling diverse
customers to build innovative and successful business models, securely
collect revenue, and manage their entire customer lifecycle in some 12
languages, 17 currencies and 52 countries. MetraTech offers a variety of
delivery options ranging from licensing to outsourcing. Headquartered in
Boston, MetraTech has offices in San Francisco, Frankfurt, Paris, Singapore,
Rio de Janeiro and London. MetraTech is a venture-backed, privately-held
company whose investors include Accel Partners, Bessemer Venture Partners,
Meritech Capital, and Vesbridge Partners.

Website: http://www.metratech.com/

Latest News: http://www.metratech.com/NewsEvents/LatestNews.aspx

Twitter: http://www.twitter.com/metratech

Media contact:
    
    MetraTech Corp.
    Barbara Reichert
    Telephone: +1-415-248-0230 ext 7012
    Email Address: barbara@reichertcom.com