Google has started live phone support for the Nexus One this week, finally giving users a way to directly talk with representatives from the company. Until this week, live, phone support had been redirected to carrier T-Mobile, or hardware manufacturer HTC.
If you had wanted to contact Google, it had to be done through email with 24-hour turnaround.
Because the phone is only available online, many buyers have been reluctant to purchase the "superphone," especially without having support from a representative. Reports have shown that most new purchases of the Nexus One have come from users that have already tried Android in the past and are more familiar with the interface.
Because the phone is only available online, many buyers have been reluctant to purchase the "superphone," especially without having support from a representative. Reports have shown that most new purchases of the Nexus One have come from users that have already tried Android in the past and are more familiar with the interface.
