AfterDawn: Tech news

US carriers to allow consumers to replace their replacement Note7 phones

Written by Andre Yoskowitz @ 08 Oct 2016 9:46

US carriers to allow consumers to replace their replacement Note7 phones

The major US carriers will allow any Samsung Galaxy Note7 owner to replace their devices for free, even if the phone was already a replacement.
If you bring the phones to retail stores, you can replace the Note7 with another device including iPhones and other Android phones.

Says Sprint: "Sprint is working collaboratively with Samsung to better understand the most recent concerns regarding replacement Samsung Galaxy Note 7 smartphones. The U.S. Consumer Product Safety Commission is also investigating the Note 7 replacement device. At this time, CPSC has not specifically said if customers should or should not use the replacement model. If a Sprint customer with a replacement Note 7 has any concerns regarding their device, we will exchange it for any other device at any Sprint retail store during the investigation window. We will provide additional information when the investigation has concluded."

Verizon: "Samsung is in the process of investigating the incident and is working with the authorities. When there is an update, we will make it available. Any Verizon customer concerned about the safety of their replacement Note7 smartphone may take it back to the original point of purchase to exchange it for another smartphone beginning Saturday, October 8. Verizon online customers may also exchange their replacement Note7 smartphones at Verizon stores beginning Saturday, October 8."



And finally, T-Mobile said if you go into stores, you can get a refund or exchange for another device, no questions asked. There was no word on AT&T.

Source:
Engadget


Previous Next  
Comments have been disabled for this article.

Latest news

Sideloading apps to Android gets easier, as Google settles its lawsuit Sideloading apps to Android gets easier, as Google settles its lawsuit (19 Dec 2023 11:09)
Google settled its lawsuit in September 2023, and one of the settlement terms was that the way applications are installed on Android from outside the Google Play Store must become simpler. In the future, installing APK files will be easier.
4 user comments
Roomba Combo j7+ review - Clever trick allows robot vacuum finally to tackle home with rugs and carpets Roomba Combo j7+ review - Clever trick allows robot vacuum finally to tackle home with rugs and carpets (06 Jun 2023 9:19)
Roomba Combo j7+ is the very first Roomba model to combine robot vacuum with mopping features. And Roomba Combo j7+ does all that with a very clever trick, which tackles the problem with mopping and carpets. But is it any good? We found out.
Neato, the robot vacuum company, ends its operations Neato, the robot vacuum company, ends its operations (02 May 2023 3:38)
Neato Robotics has ceased its operations. American robot vacuum pioneer founded in 2005 has finally called it quits and company will cease its operations and sales. Only a skeleton crew will remain who will keep the servers running until 2028.
5 user comments
How to Send Messages to Yourself on WhatsApp How to Send Messages to Yourself on WhatsApp (20 Mar 2023 1:25)
The world's most popular messaging platform, Meta-owned WhatsApp has enabled sending messages to yourself. While at first, this might seem like an odd feature, it can be very useful in a lot of situations. ....
18 user comments
How to Enable Bluetooth on Stadia Controller How to Enable Bluetooth on Stadia Controller (11 Feb 2023 1:04)
Google shut down its streaming game service Stadia late last month and this means that some people have Stadia controllers lying around that seem to be of no use. That is fortunately not the ....
2 user comments

News archive